‍Privacy policy managing your information.

Privacy Policy

This privacy policy sets out how Roofing Advisors UK Limited uses and protects any information that you give to us when you use this website.

Roofing Advisors UK Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Roofing Advisors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2024.

Information That We Hold

We hold personal information about you including your name, address, telephone number and email address. This information allows us to fulfil our contract with you. We will also use this information to send you updates as we have a legitimate interest to ensure the continuing progress of your services and to make you aware of any new services we offer.

Financial Information

We hold information about the fees we have charged, the amounts you have paid and some payment details. This information forms part of our contractual obligation to you and allows us to meet our legal requirements.

Sharing Information

Your information is normally used only by those working at Roofing Advisors UK Limited.

We will only disclose your information on a need-to-know basis and will limit any information that we share to the minimum necessary. We will let you know in advance if we send your information to another provider and we will give you the details of that provider at that time.

Keeping Your Information Safe

We store your personal information securely on our computer system. Your information cannot be accessed by those who do not work at Roofing Advisors UK Limited and only those working at Roofing Advisors UK Limited have access to your information. They understand their legal responsibility to maintain confidentiality and follow company procedures to ensure this. We take precautions to ensure security of the premises, filing systems and computers. Our computer system has a secure audit trail and we back-up information routinely. At your request, we will delete non-essential information (for example some contact details).

Access To Your Information & Other Rights

You have a right to access the information that we hold about you and to receive a copy. We do not usually charge you for copies of your information; if we pass on a charge, we will explain the reasons. You can also request us to:

• Correct any information that you believe is inaccurate or incomplete. If we have disclosed that information to a third party, we will let them know about the change.
• Erase some of the information we hold. For legal reasons, we may be unable to erase certain information, however, we can, if you ask us to delete some contact details and other information.
• Stop using your information - for example, sending you information about our services. Even if you have given us consent to send you marketing information, you may withdraw that consent at any time.
• Stop using information if you believe the information is inaccurate or you believe we are using your information illegally.